Aiming to Become a Key Pillar Supporting Mobility in Society

The mobility industry is undergoing significant change as vehicles become increasingly sophisticated through the wider adoption of electric vehicles (EVs) and advances in driver-assistance systems, resulting in greater functionality and added value. Meanwhile, inflation has pushed up new vehicle prices, stimulating demand for used vehicles and extending vehicle ownership periods, while the average vehicle age continues to rise. Against this backdrop, vehicle maintenance and after-sales service are more important than ever, and vehicle servicing requires increasingly specialized expertise.

 

At the same time, increasingly diverse forms of vehicle ownership and a broader range of mobility options, including micromobility, are reshaping customers’ values and purchasing behavior. Rising prices are also creating a clearer divide between price-conscious customers and those who seek added value in the form of professional expertise and an enhanced customer experience. Providers of products and services must therefore respond to this broad spectrum of needs with flexibility and a multifaceted approach.

 

In response to these changes, the AUTOBACS SEVEN Group aims to evolve into an “integrated mobility after-sales service provider” by bringing together the capabilities and strengths of the Group as a whole. Going beyond the conventional one-stop shopping model for automotive goods, we will offer one-stop solutions to a full range of mobility-related challenges. Whatever changes the environment may bring, we will remain by our customers’ side as a trusted partner, understanding their concerns and uncertainty and guiding them toward the solutions that best address the challenges they face.

 

By easing mobility-related inconveniences for our customers and consistently providing safety, peace of mind, and convenience, we will help fulfill the AUTOBACS SEVEN Group’s Purpose: “Ensuring the safety of our communities while driving and enriching customers’ lives.”

 

We will evolve into a corporate group that supports the mobility society and, with our sights set beyond our long-term vision, “Beyond AUTOBACS Vision 2032,” continue growing into a group built to thrive for a century.

Representative Director & Chief Executive Officer

Yugo Horii