Our Approach to Personal Information

AUTOBACS SEVEN Co., Ltd. (the "Company"), consolidated subsidiaries & equity-method companies of the Company (listed in this WEB site), and AUTOBACS franchise corporations ( listed in https://www.autobacs.com/shop/info/business-list.pdf ) and each franchise stores (the “Group") specify the name, address, date of birth, telephone number, etc. We recognize that personally identifiable information (personal information) is valuable privacy information and manage and protect personal information.

Efforts on Protection of Personal Information

Based on the above approach to personal information, the Group will promote the following activities.

1. Acquisition and use of personal information
   After notifying or publicizing the purpose of use, we personal information by appropriate means and use it appropriately.
2. Provision of personal information to third parties
   We will not provide personal information to third parties. However, this does not apply if any of the following items apply.
   1) With the consent of the person
   2) When providing personal information in accordance with laws and regulations
3. Disclosure, correction, suspension and deletion of personal information
   Requests for disclosure, correction, suspension or deletion of personal information will be handled appropriately after the identity of the requestor is confirmed.
4. Entrustment of handling of personal information
   In order to achieve the purpose of publication and notification, we may entrust the handling personal information. In such cases, we will endeavor to properly manage and supervise the entrusted party to prevent leakage.
5. Approaches to protect personal information
   We will take safety measures to prevent unauthorized access, loss, destruction, falsification, or leakage of the acquired personal information.
6. Personal information manager
   Each department that handles personal information will place the person responsible for management of personal information, strive for appropriate management, and implement educational and awareness activities for employees.
7. Compliance with laws and regulations
   In the handling of personal information, we will comply with laws and regulations applicable to the protection of such personal information and other standards.
8. Review 
   The Personal Information Protection Compliance Program, including this policy, will be continuously reviewed and improved the contents to comply with laws, regulations and other standards.

Established on December 8, 2004 / Revised on April 1, 2022

１．Purpose of acquisition and use of personal information
　　Purpose of use of personal information in the Group is as follows. It will not be used for other purpose.
(1) To provide information on events and new businesses sponsored or co-sponsored by the Group by mail, telephone, e-mail, or other way.
(2) To collect information from customers by requesting market research (surveys) for the purpose of improving store management, merchandise purchasing trends, product development, store openings, and other research purpose.
(3) To provide various products and services handled by insurance campanies. The Group is entrusted by insurance companies (non-life insurance companies, etc.) to provide insurance agency services.  For information of the insurance companies the Group entrusted with, please contact the respective stores.
(4) To confirm the validity of the account numbers of the financial institutions (banks, credit card companies, loan companies, etc.) and insurance companies (non-life insurance companies, etc.) and the validity of the credit cards when settling fees for merchandise and paid services.
(5) To provide information to business alliance partners involved in the campaign for the purpose of shipping winning products to customers who applied for the campaign, such as prize present project.
(6) To contact customers urgently in case of any inconvenience to the merchandise sold, any defect in merchandise installation, or any defect in maintenance that may cause damage to the life, body or property of the customers or other persons.

２．Shared use
　　The Group companies may share the personal information received from customers within the scope of the purpose of use as follows.
(1) Items of personal information to be shared

　　　(A) Items on the application form, etc. (include name, address, date of birth, gender, telephone number, e-mail address, vehicle Information, etc.)

　　　(B) Information provided by surveys, etc.
　　　(C) Information on purchasing in the Group stores
　　　(D) Vehicle information such as vehicle identification number, statutory safety inspection date, displacement, first year registration date, vehicle model, motor type, mileage, etc., to be confirmed when the vehicle enters the pit.
　　　(E) Information on granting and using of AUTOBACS shopping points or T points
 　　   (F) Information regarding opinions, requests, or inquiries, etc.
(2) Scope of sharing: the Group
(3) Purpose of sharing: purpose of each item in the preceding paragraph
(4) Name of the person responsible for the management of personal information to be shared: AUTOBACS SEVEN

３．Request to our customers
　　The information on the Group’s membership cards, etc. includes personal information. Please manage it strictly confidential. In addition, in accordance with laws, regulations, and ordinances, the Group may refer personal information to the police or other relevant authorities in order to eliminate anti-social forces such as organized crime groups, members of organized crime groups, semi-regulars of organized crime groups, companies affiliated with organized crime groups, groups engaging in criminal activities under the pretext of conducting social campaigns such as racketeer groups, or crime groups specialized in intellectual crimes.


４． Inquiries
　　For inquiries regarding the contents of the Group Privacy Policy, please contact to the following address. Please note that you may be required to pay a handling fee as specified by the Group when you request disclosure of your personal information or notification of the purpose of use.

AUTOBACS SEVEN CO., LTD.
Customer Service Center
0120-890-522
For inquiries, please contact us from 9:00 to 12:00 and from 13:00 to 17:30.
Excludes year-end and New Year holidays and weekends and holidays
*Please notify the customer of the telephone number in order to receive the contents accurately.
If the phone is set to non-notification, add "186" to the beginning of the phone number

１．Purpose of acquisition and use of personal information
　　Purpose of use of personal information in the Group is as follows. It will not be used for other purpose.
(1) To provide information on events and new businesses sponsored or co-sponsored by the Group by mail, telephone, e-mail, or other way.
(2) To collect information from customers by requesting market research (surveys) for the purpose of improving store management, merchandise purchasing trends, product development, store openings, and other research purpose.
(3) To provide various products and services handled by insurance campanies. The Group is entrusted by insurance companies (non-life insurance companies, etc.) to provide insurance agency services.  For information of the insurance companies the Group entrusted with, please contact the respective stores.
(4) To confirm the validity of the account numbers of the financial institutions (banks, credit card companies, loan companies, etc.) and insurance companies (non-life insurance companies, etc.) and the validity of the credit cards when settling fees for merchandise and paid services.
(5) To provide information to business alliance partners involved in the campaign for the purpose of shipping winning products to customers who applied for the campaign, such as prize present project.
(6) To contact customers urgently in case of any inconvenience to the merchandise sold, any defect in merchandise installation, or any defect in maintenance that may cause damage to the life, body or property of the customers or other persons.

２．Shared use
　　The Group companies may share the personal information received from customers within the scope of the purpose of use as follows.
(1) Items of personal information to be shared

　　　(A) Items on the application form, etc. (include name, address, date of birth, gender, telephone number, e-mail address, vehicle Information, etc.)

　　　(B) Information provided by surveys, etc.
　　　(C) Information on purchasing in the Group stores
　　　(D) Vehicle information such as vehicle identification number, statutory safety inspection date, displacement, first year registration date, vehicle model, motor type, mileage, etc., to be confirmed when the vehicle enters the pit.
　　　(E) Information on granting and using of AUTOBACS shopping points or T points
 　　   (F) Information regarding opinions, requests, or inquiries, etc.
(2) Scope of sharing: the Group
(3) Purpose of sharing: purpose of each item in the preceding paragraph
(4) Name of the person responsible for the management of personal information to be shared: AUTOBACS SEVEN

3．About Cookie
Some pages on the Website use a technology called "cookies" to make it more convenient for customers to use each page of the Website.

"Cookie" is a technology that records information to identify the access to this Website on the customer's information terminal and identifies the customer's information terminal when the customer accesses this website again from the customer's information terminal, so that the customer can use this website comfortably.

It is a technology that allows you to use it for the following purposes.
(1) To save customer’s input by retaining the login ID when the customer logs in. 
(2) To identify the customer's "shopping cart" ("shopping cart" is a record of the products selected by the customer and the relevant item. This is a function on the Website that allows you to check products, prices, quantities, etc. )
(3) To optimize services for each customer
(4) To identify purchases made after accessing this Website from an advertised website through the affiliate program or after such access.
(5) To optimize the delivery of advertisements to you or otherwise improve the convenience of this Website.
Depending on your browser, you may be able to change its settings to disable cookies.
As a result, you may not be able to use all or part of the services of other websites that use cookies, including but not limited to this website.


4．Inquiries
For inquiries regarding the contents of the Group Privacy Policy, please contact us to the through the FAQ/Inquiry page or the following address. Please note that you may be required to pay a handling fee as specified by the Group when you request disclosure of your personal information or notification of the purpose of use.

　 
AUTOBACS SEVEN CO., LTD.
Customer Service Center
0120-890-522
For inquiries, please contact us from 9:00 to 12:00 and from 13:00 to 17:30.
Excludes year-end and New Year holidays and weekends and holidays.
*Please notify the customer of the telephone number in order to receive the contents accurately.
If the phone is set to non-notification, add "186" to the beginning of the phone number.
 

５．Note
The Website contains links to other web page, but we do not guarantee the content or the handling of personal information on the websites provided by third parties. The Company assumes no responsibility whatsoever for the content of this website.