The Company promotes the reinforcement of the compliance system, while thoroughly notifying all the stores of the Group, including the headquarters, subsidiaries and franchise stores, of the importance of business activities conforming to laws and regulations and ethics.
Laws and regulations and corporate ethics shall be complied with, as a matter of course. On that major premise, the Company has clearly defined the “Code of Conduct” and “Guidelines for Action” that meet the reasonable expectations of all stakeholders, and ensures thorough compliance and promotes enlightening activities based on such basic principles. As a system for examining the status of compliance, an Integrated Risk Management Secretariat Council comprised of relevant departments is held on a monthly basis to check for any activities that fall outside the scope of the Code of Conduct and Guidelines for Action. A system for swiftly dealing with any activities that are deemed problematic has also been established.
AUTOBACS stores nationwide conduct annual compliance checks to continuously identify risks and implement improvements. We conducted a compliance check consisting of 82 items including those on laws and regulations related to our business such as the Fire Service Act and the Act on Recycling of End-of-Life Automobiles, as well as on labor management, franchise management for store safety, and other matters (in FY2022). We implement improvement activities for any deficiencies found and report them to the headquarters.
In accordance with the Code of Conduct and Guidelines for Action of the AUTOBACS SEVEN Group, we operate the Orange Hotline, an internal reporting system for the Group. Internal reporting is handled through an external hotline, not only for internal reporting within the Group but also throughout the AUTOBACS Group, including franchisees. In addition, we have established a system to promptly report all cases of whistleblowing to the Audit and Supervisory Committee through the Audit and Supervisory Committee Office.
*If the whistleblowers wish to remain anonymous, the report will be made anonymously.
