Contact Us via Email

Notes

  1. Please fill in the company name when contacting us as a company such as the media and analysts.
  2. If you are contacting us to make a complaint, please provide as much detail as possible,  including the date, time and name of the store where an incident occurred.
  3. If you do not include enough details in your email, please be aware that we may not be able to contact you, or our reply may be delayed.

 Please do not reprint part or all of the e-mail sent from our company without our permission or use it secondarily.

 

The inquiry desk will be closed from April 27 to 29 and May 3 to 7, 2024 due to holidays.
We will reply to the emails received after May 2 in order from May 7. 

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Contact Us via Telephone

*In order to ensure the information we receive is correct, we ask that your phone number is not set to private. If it is private, please include "186" at the beginning of the phone number.

For general customers

AUTOBACS Customer Service Center

0120-454-771(Free call)

Reception hours / 9:00-12:00 and 13:00-17:30 (except Saturdays, Sundays and public holidays)

For media-relations

PR & IR Department (Public Relations)

03-6219-8787

Reception hours / 9:00-12:00 and 13:00-17:30 (except Saturdays, Sundays and public holidays)

For investors and analysts

PR & IR Department (Investor Relations)

03-6219-8718

Reception hours / 9:00-12:00 and 13:00-17:30 (except Saturdays, Sundays and public holidays)